Shipping Policy

Thank you for shopping with Loam Distillery. We take care to ensure your order arrives safely and promptly.

Order Processing

All orders are processed and dispatched within 48 business hours (Monday – Friday, excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.

Please note that delivery timeframes are dependent on Australia Post and may vary depending on your location.

Shipping Rates

Shipping is calculated at checkout and based on Australia Post rates.

Standard Shipping
$10 (1–3kg parcel)

Express Shipping
$15 (1–3kg parcel)

Free Shipping
We offer free standard shipping on all orders over $150.00 within Australia.

Delivery

All orders are shipped via Australia Post. Delivery times may vary depending on your location, particularly for regional or remote areas.

As our products contain alcohol, an adult (18+) may be required to accept delivery in accordance with Australian liquor licensing laws.

Order Issues

If your order arrives damaged or if you experience any issues with delivery, please contact us as soon as possible at info@loamdistillery.com.au and our team will assist you.